Content Moderation Policy

1. Scope

This policy applies to profiles, posts, comments, messages, media, usernames, bios, and any other user-generated material on Milox, as well as conduct that affects platform safety.

2. How moderation works

Milox uses a combination of user reports, automated detection systems, internal review tools, and human moderators. No single method is perfect. We prioritize reports involving imminent harm, minors, non-consensual imagery, and credible threats.

3. Content we act on

• Harassment, hate speech, threats, stalking, and targeted abuse.
• Scams, spam, impersonation, and fraudulent behavior.
• Sexual content involving minors (CSAM) — zero tolerance.
• Non-consensual intimate imagery and revenge content.
• Graphic violence, exploitation, and illegal activity promotion.
• Repeated or severe Community Guidelines violations.
• Attempts to circumvent prior enforcement actions.

4. Reporting

Users should use in-app report and block tools. When reporting, provide accurate context. Knowingly false or abusive reports may result in action against the reporting account.

For urgent safety matters involving imminent harm, contact local emergency services first, then notify Milox.

5. Enforcement actions

Depending on severity, frequency, and context, Milox may take one or more of the following actions at our sole discretion:

• Content removal or reduced visibility.
• Warnings or educational notices.
• Temporary feature restrictions (posting, messaging, interests).
• Account suspension (temporary or indefinite).
• Permanent account termination.
• Forfeiture or adjustment of Milox Points tied to abusive behavior.
• Preservation and disclosure of information to law enforcement where legally required.

6. Appeals

Where an appeals process is available, details will be communicated in enforcement notices or support responses. Milox is not obligated to offer appeals in all cases, particularly for severe violations or legal mandates.

Submitting an appeal does not guarantee reinstatement. Decisions are final except where required otherwise by law.

7. No duty to monitor

Except where required by applicable law, Milox has no general obligation to monitor all user content or communications. Users are primarily responsible for what they post and how they interact.

Milox may remove or restrict content at any time, with or without notice, when we believe it violates policies or creates platform risk.

8. Legal compliance and safe harbor

Milox responds to valid legal requests and may remove content or disable accounts to comply with applicable law. Our approach to user-generated content is intended to align with applicable intermediary liability frameworks, without waiving any protections available to us.

9. Limitation of liability

To the fullest extent permitted by law, Milox is not liable for content posted by users, for moderation delays or errors, for failure to remove specific content, or for harm arising from user interactions before or after moderation action. See our Terms and Disclaimer.

10. Contact

Moderation questions: support@milox.in. Include your username and relevant details. Do not share sensitive personal documents unless we explicitly request them for verification.