Privacy Policy

1. Our privacy-first approach

Milox is an adult social dating platform designed to minimize data collection. We collect only what is necessary to create and operate your account, deliver features you choose to use, keep the Service secure, and comply with law.

We do not sell your personal information. We do not access your phone contacts. We do not track your real-world GPS location. Photos and videos are processed only when you actively choose to upload them for a post, story, Reel, profile, or chat. A Reel video and its cover image are stored on our servers until you delete that Reel or your account. Live video during optional in-app calls is different: it is streamed in real time and is not stored or replayed by Milox.

2. Information we do NOT collect

Unless you voluntarily type something into the Service or explicitly use an optional feature that requires it, Milox does not collect or require the following:

• Phone number or mobile SIM identity — not required to sign up or use Milox.
• Contact list, address book, or phone contacts — the app never requests contact permissions.
• GPS, precise location, background location, or live location tracking — Milox does not access device location services.
• Government ID, passport, Aadhaar, SSN, or similar identity documents.
• Legal name — you choose a username and display name; your real name is not required.
• Payment card or bank account details through Milox (unless we introduce paid features separately in future).
• Microphone or camera access in the background — these are requested only in the Milox mobile app when you explicitly start or accept a video call (see Section 5). Not on the website, and not for posting a Reel.
• Recordings of video call audio or video — Milox does not record, store, or replay live call media on our servers. This does not apply to a Reel you choose to upload, which is stored as described in Section 4.
• SMS, call logs, calendar, or other device sensors unrelated to operating the app.
• Continuous or background access to your photo gallery — see Section 4 below.

3. Information we collect (minimal account data)

To create and maintain an account, we process the following:

• Email address — used for login, account recovery, and important service messages. Your email is never shown on your public profile.
• Password — stored only in hashed form; we cannot read your plain-text password.
• Username and display name — chosen by you; visible according to your settings.
• Date of birth — collected once at signup to confirm you are 18+. It is used to verify age and may be used to display an age number on your profile unless you hide age in privacy settings. Your exact birth date is not shown publicly to other members.
• Gender — collected at signup as part of account setup.
• Optional profile fields you choose to add: bio, optional self-selected country (a country code you pick — not GPS), relationship goal, website link, or social handle.
• Milox Points balance, wallet transactions, and related in-app reward logs.

4. Photos and media (only when you upload)

Milox does not scan your camera roll or access your photos in the background.

On Android, the app may request permission to read images from your device gallery (READ_MEDIA_IMAGES) only when you tap to upload a photo — for example, when creating a post, updating a profile picture, cover photo, story, or sending an image in chat. If you deny permission, you can still use Milox without uploading images.

Posting a Reel is separate and is available only in the Android app, not on the website. When you tap to choose a Reel, the app may request permission to read videos from your gallery (READ_MEDIA_VIDEO). We do not scan your gallery in the background. If you deny that permission, the rest of Milox still works; you just cannot pick a video for a Reel.

When you upload a Reel, we store the video file, a cover image, the caption, and how long the video is, so it can be played. A new Reel is reviewed before other people can see it. Until it is approved, only you can see it. If it is rejected, other people cannot see it. If it is approved and your account is public, anyone can open that Reel on milox.in without logging in, including search engines such as Google. It also appears in the Reels tab, on your profile, and on a hashtag page. A private account does not put the Reel on a public page. A Reel stays until you delete it or delete your account. It does not disappear after 24 hours the way a story does.

When someone watches an approved Reel, we store that they viewed it and how long they actually played it. We use that, along with likes, comments, saves, shares, follows, matches, interests, and hashtags, to order the Reels tab and hashtag reel lists for that viewer. We do not sell this information. The home feed of posts is not ordered with this Reel score.

When you upload other media, that file is transmitted to our servers and stored so the feature works (display on feed, profile, or chat). You control what you upload. Do not upload images or videos you do not have the right to share.

We do not use your photos for advertising profiling, facial recognition identity verification, or unrelated purposes.

This section applies to uploaded files only. It does not apply to live audio or video during optional in-app video calls, which are handled as described in Section 5.

5. Video calls (camera, microphone, and WebRTC)

The Milox mobile app (Android) may offer optional one-to-one video calls between users who have matched and opened a private chat. Video calls are not available on the milox.in website or in a desktop browser. Video calls are never required. You may decline incoming calls at any time.

• Device permissions — when you tap to start or accept a video call, the app requests access to your device camera and microphone. If you deny either permission, the call cannot proceed. We do not access your camera or microphone in the background or for unrelated features.
• Real-time streaming — audio and video during a call are transmitted in real time using WebRTC technology between you and the other participant. Milox does not record, store, or replay call audio or video on our servers.
• Call session metadata — to connect calls, prevent abuse, bill Milox Points, and troubleshoot quality, we store metadata such as call participants, conversation and match references, timestamps (ringing, start, end), duration, Milox Points charged, call status, end reason, and technical quality signals (for example, connection restarts or poor-network events reported by the app).
• Relay servers (STUN/TURN) — when a direct device-to-device connection is not possible, encrypted media may be relayed through STUN/TURN servers operated by Milox or third-party infrastructure providers. These relays help establish the call; they are not used by Milox to archive call content. Network addresses needed for connectivity may be processed by relay providers according to their policies.
• Push notifications — incoming call alerts may be delivered via push notification (Firebase Cloud Messaging), showing caller identity according to your profile settings.
• Third-party recording — another user may attempt to record their device screen or use external tools outside Milox. We cannot control or reliably detect third-party recording. Do not share sensitive documents or information on camera that you would not want recorded.

6. Content you create

When you use Milox features, we store the content needed to operate them. This content is user-generated. If your account is public, your profile, posts, and approved Reels can be opened on milox.in without an account, and search engines may index those pages. Your email, phone number, exact date of birth, hidden age, and hidden country are not placed on those pages. Messages, chat, matches, stories, and follower or following lists are not public pages and are not meant for search engines. A private account shows only that the account is private. Pending and rejected Reels are not public.

• Posts, comments, likes, and saved items.
• Reels you upload (video, cover image, caption), plus likes, comments, saves, shares, and watch length on those Reels.
• Interests sent or received, matches, and follow relationships.
• Private messages and media you send in chat (after mutual interest).
• Video call session metadata (not live call audio or video) as described in Section 5.
• Reports and blocks you submit.
• Stories you publish (if available in your version of the app).

7. Technical and security data

Like most online services, our servers automatically receive limited technical information needed to deliver and secure the Service. We use this data to keep accounts secure, troubleshoot problems, and prevent abuse — not to track your offline movements or build advertising profiles.

• IP address and approximate network information.
• Device type, operating system, app or browser version.
• Timestamps, request logs, and error/crash diagnostics.
• Authentication tokens and session identifiers.
• Anti-abuse signals related to fraud, spam, or policy violations.
• WebRTC signaling and connectivity data needed to establish video calls.

8. Cookies, mobile storage, and advertising technologies

Website: cookies and similar technologies as described in our Cookie Policy.

Mobile app: secure local storage and session tokens to keep you signed in.

Advertising: the Milox mobile app displays ads through Google AdMob. When an ad is requested or shown, Google and its partners may process device and ad interaction data (such as advertising ID, IP address, device model, and app version) to deliver, measure, and personalize ads according to Google’s policies. We do not sell your email or profile to advertisers. See our Advertising & Third-Party Ads Policy and Google’s privacy documentation for controls.

• Google Privacy Policy: https://policies.google.com/privacy
• Ad settings: https://adssettings.google.com

9. How we use information

• Create, authenticate, and manage your account.
• Provide feeds, Reels, discovery, interests, messaging, notifications, Milox Points, and optional mobile-app video calls.
• Review new Reels before they are shown to other people, and order the Reels tab using watch length and other engagement described in Section 4.
• Connect and bill video calls, deliver incoming-call alerts, and maintain call history metadata.
• Honor your privacy settings (hide age, hide country, private account, etc.).
• Detect, prevent, and respond to abuse, fraud, spam, and Terms violations.
• Respond to support requests sent to miloxapp@gmail.com.
• Comply with legal obligations and enforce our policies.

10. How we share information

We do not sell personal information. We share data only as follows:

• On public web pages — if your account is public, your display name, username, bio, profile photo, public posts, and approved Reels may be shown to anyone who opens the link, including people who are not logged in, and may be indexed by search engines. Like, comment, and follow on those pages require an account. We do not put messages, stories, chat, matches, or follower lists on those pages.
• With other users — what you choose to make visible inside the app (profile, posts, approved Reels, messages, and so on), or what you transmit during an active video call to the person on that call. Pending and rejected Reels are not shown to other people.
• With infrastructure providers — hosting, storage, email delivery, push notifications (Firebase Cloud Messaging), WebRTC relay (STUN/TURN), advertising (Google AdMob), and security vendors under contract.
• For legal and safety reasons — when required by law or to protect users and the platform.
• With your direction — when you explicitly choose to share.

11. Data retention and deletion

We retain information only as long as needed to provide the Service, resolve disputes, prevent abuse, and comply with law.

Video call session metadata is retained according to the same principles as other account activity and may be included in abuse investigations or billing records.

A Reel video, its cover image, and related likes, comments, saves, shares, and view records stay until you delete that Reel or your account, except where we must keep a copy for safety, abuse review, or law.

You may delete your account in-app (Settings → Delete account) or as described on our Delete Account page. After deletion, we remove or anonymize personal data within a reasonable period, except where retention is legally required or permitted (for example, abuse logs or backup systems purged on a rolling schedule). If you delete a public post or Reel, or switch the account to private, we stop serving that public page. A search engine may keep a cached copy until it crawls the page again. We cannot force that cache to disappear immediately.

12. Your rights and choices

Depending on applicable law, you may request access, correction, or deletion of your personal information by contacting miloxapp@gmail.com from your account email.

You can update profile and privacy settings in the app at any time. Switch the account to private if you do not want your profile, posts, and Reels on public web pages or in search results.

You may decline camera or microphone permission or refuse individual video calls without affecting other Milox features.

You may decline gallery access for photos or videos. You can delete a Reel you posted from the app. Denying video permission only stops Reel uploads; it does not close your account.

13. Children's privacy

Milox is 18+ only. We do not knowingly collect information from minors. See our Age Policy and Child Safety Standards.

14. International processing

Data may be processed where our servers and providers operate. We apply appropriate safeguards where required by law.

15. Changes

We may update this Privacy Policy. Material changes will be posted here with an updated date.

16. Contact

Privacy questions: miloxapp@gmail.com · See also Cookie Policy, Advertising & Third-Party Ads Policy, Delete Account, and Child Safety Standards.